09/25/2011 - 5:28PM
Thank you for choosing Verizon Small Business.
A representative will be with you shortly. For quality control and training purposes, your session may be monitored or reviewed.
A representative will be with you shortly. For quality control and training purposes, your session may be monitored or reviewed.
You are now chatting with Pau.
Pau: Hello! Welcome to Verizon's Small Business Chat Service. How can I help you today?
Chin Hsin: Hi
Pau: Hi, there how may I help you?
Chin Hsin: What would you recommend for an office of 12 people
Chin Hsin: I am interested in the internet service package
Pau: May I ask are you only need Internet service?
Chin Hsin: I'm sorry, if you could include the phone as well that would be great.
Chin Hsin: We currently have comcast and looking to switch
Chin Hsin: we would like to know what verizon would offer for a small office
Pau: I see, I can check for the bundle services available.
Pau: Would that be alright?
Chin Hsin: yes thank you.
Pau: Thank you, I may need to your business address Zip code please?
Chin Hsin: 01854
Pau: One moment please.
Chin Hsin: ok
Pau: Thank you for waiting, let me send you the link for the available bundle services on your area.
Pau: Please cl;ick this link for Bundle Services.
Chin Hsin: ok
Pau: Please let me know if you can access the link.
Chin Hsin: Yes I can
Chin Hsin: this is great, it lets me compare
Chin Hsin: Thank you Pau.
Personally I really enjoyed this live chat, any information can be shared within seconds. Once I clicked on the link above, it gave me instant access to three different rates that Verizon offers for small businesses. It also allows me to customize my options as to what I need vs. what I want.
I appreciate the effort you made to include the chat transcript with the Verizon rep. But I am more interested in what you learned about Internet access for s small business. Is it more expensive than you thought? Is it less expensive?
ReplyDeleteVerizon offers Fios internet for $83.00 per month. This is less expensive than I thought, Fios internet is currently the highest internet speed that is in the market, and I would think it would be at least $100 per month, if not more. I currently work for a construction company, office of no more than 10 people, and we have comcast as our internet service provider, I am certain that we did not purchase the premium internet service package! I know for a fact that we pay at least $150 per month, Verizon Fios is a bargain and I will definitely suggest my boss to switch to verizon!
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